Redeem a gift card
Once you redeem your Sanctuary gift card, the gift credit will be available to apply to your next purchase.
Redeem your gift cardHow it works
Never expires
Once redeemed, gift credit is available to purchase any Sanctuary reading for immediate use or to use whenever is convenient. Find any of our readers on Sanctuary's website or app.
Understanding Your Balance
View your Account on the website or app to find the current balance for your account, including gift card redemptions and total balance, as well as a history of your purchases.
Complete Your Purchase
If you find your gift card and account balance do not contain enough credit to cover the value of your purchase, you may need to add an additional method of payment to complete your purchase.
Additional Considerations
The value of your gift card cannot be used to pay for changes to existing orders, such as continuing a reading.
FAQ
Does my gift card recipient have to be a Sanctuary app user?
Anyone can be gifted a Sanctuary gift card, but they’ll need a Sanctuary account on the app or on our website to use their gift card. When they receive the digital gift card via email, we’ll guide them through account creation if they do not already have an account.
How does the gift card reach its recipient?
When you purchase a Sanctuary gift card, we’ll collect the recipient's email address and email them to inform them of their gift. You can also schedule the gift card email to arrive on a date of your choosing.
How much can I put on a Sanctuary gift card?
You can choose from pre-determined values.
Where can Sanctuary gift cards be used?
Gift cards can be applied to any purchase within the Sanctuary app or our website. If the gift card balance does not cover the complete value of the purchase, the user will be required to use an additional payment method.
Do Sanctuary gift cards expire?
Sanctuary gift cards do not expire and can be used at any time after purchase.
More questions? Get help!
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Once you create an account we will connect your gift card balance with your account.
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How it works
Never expires
Once redeemed, gift credit is available to purchase any Sanctuary reading for immediate use or to use whenever is convenient. Find any of our readers on Sanctuary's website or app.
Understanding Your Balance
View your Account on the website or app to find the current balance for your account, including gift card redemptions and total balance, as well as a history of your purchases.
Complete Your Purchase
If you find your gift card and account balance do not contain enough credit to cover the value of your purchase, you may need to add an additional method of payment to complete your purchase.
Additional Considerations
The value of your gift card cannot be used to pay for changes to existing orders, such as continuing a reading.
FAQ
Does my gift card recipient have to be a Sanctuary app user?
Anyone can be gifted a Sanctuary gift card, but they’ll need a Sanctuary account on the app or on our website to use their gift card. When they receive the digital gift card via email, we’ll guide them through account creation if they do not already have an account.
How does the gift card reach its recipient?
When you purchase a Sanctuary gift card, we’ll collect the recipient's email address and email them to inform them of their gift. You can also schedule the gift card email to arrive on a date of your choosing.
How much can I put on a Sanctuary gift card?
You can choose from pre-determined values.
Where can Sanctuary gift cards be used?
Gift cards can be applied to any purchase within the Sanctuary app or our website. If the gift card balance does not cover the complete value of the purchase, the user will be required to use an additional payment method.
Do Sanctuary gift cards expire?
Sanctuary gift cards do not expire and can be used at any time after purchase.
More questions? Get help!
Terms and conditions